1. Repaying ahead of schedule
The company may repay all or part of its financing before maturity under the conditions set out in its agreement. The agreement determines the notice period, minimum amounts for partial repayment and any compensation.
2. Requesting a statement
An authorised representative contacts the creditor with the agreement details, proposed payment date and whether repayment will be full or partial. Request a breakdown of outstanding principal, interest accrued to that date and any compensation with its calculation.
3. Compensation
Compensation for early repayment may be charged only where the agreement provides for it. Its basis and calculation are explained before payment.
4. Making payment
Pay from the company’s account using confirmed payment details and the correct reference. The amount may depend on the actual receipt date. After partial repayment, request an updated repayment schedule; after full repayment, request confirmation that the obligation is settled and, where applicable, that security has been released.
5. Questions
Send questions through contacts and objections under the complaints procedure.